(843) 476-0641Do I need to contact The Point the day before my reservation?
No, our system will send a follow-up email the afternoon before your scheduled transportation that confirms your reservation and includes your driver’s name and mobile number. This way, you’ll know whom to expect the next day.
Do I need to pay in advance?
No. Upon completion of service, your driver will accept your payment via cash or credit card. If you prefer, you can give us your credit card information in advance and we can run it the day of service.
Do I need to wait to reserve transportation if my trip is a long time out?
No. Actually, we welcome early reservations. Booking in advance ensures availability.
Do I need to tell you that I will have extra bags or a pet traveling with me?
Yes, please let us know in advance if you have extra bags, or if you are traveling with your pet(s) because it may require a larger vehicle. We are pet friendly, and welcome them with you in our vehicles.
Do I need to tell you if there’s more than one flight involved with our airport pick up?
Yes, please let us know if more than one flight is involved, as we track the flights as best we can so that your driver will be waiting for you upon arrival.
Do I need to be at the airport two (2) hours in advance of my flight?
Most times, an hour will be sufficient. Exceptions to this would be if you are travelling around a holiday, or if you have excessive baggage and/or a pet, or if you require wheel chair assistance. Please let us know, and we’ll get you there in plenty of time.
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